3 Ways To Avoid Product Demo Humiliation
If you are tempted to flex & boast about your product, you might want to read this cringe story first.
Alexander Cortes– a fitness trainer who I respect–shares this bizarre observation of something he saw at a gym recently:
Watched guy hype himself up for a 505 deadlift.
Drank the preworkout,
Beats by Dre headphones
Asked a gym cutie girl to take a video of him
Did the angry back and forth walk
Stepped up the bar, grabbed it and PULLED… And barely broke it off the floor before losing it.
The girls face was the best. Went from being intrigued and attracted to disappointment and resting bitch face within seconds.
Walked up to him and handed him his phone.
Didn’t say a word to him.
This story teaches some important sales and marketing lessons.
The first and most obvious lesson: Actually demonstrate your skill/product. Nothing kills customer confidence more then going into a demo to show off your cool software….and not know what you’re doing.
Or discovering bugs in the product.
Or not be able to answer basic questions from the customer.
Here’s a quote from boxer, Ed Latimore, to bring this point home. Ed’s point here is related to trash-talking but it is still relevant to my overall point. “If you bluff someone, you better have a good hand yourself because if they call you, you gotta show your cards. You ain’t gotta have the nuts, but if you bluff someone with trash and they call you, now everyone at the table knows your game ain’t shit. You just been talking.”
Another lesson is to under promise and overdeliver. This gym bro hyped up what he was about to do-deadlift over 500lbs-and failed miserably. If he was a little bit more reserved–but still confident about being able to lift the weight–this whole situation would be less embarrassing for him.
The last sales and marketing lesson you can pull from this story is understand cause & effect.
This guy thought that drinking a pre-workout–which is just a bunch of caffeine in a can–would somehow give him the muscular strength to deadlift 505 pounds.
It doesn’t.
Understand the root cause of every outcome you want in business. Do this right and you won’t do wasteful, money-sucking mistakes.
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