The $8.3 Billion Product/Market Mistake

Mike is at the doctors office. He looks at the pain-scale questionnaire. He’s a bit creeped out by the pictures of pained faces printed next to the high numbers.

Mike selects his pain as a 1 or a 2 and is taken to the room to see the doctor.

The doctor looks at the smiley face Mike selected––and prescribes him oxy.

Fast forward a few months and Mike doesn’t have an ear infection anymore. Now he has something much worse–an opioid addiction!

There are thousands of folks just like Mike in this country & here’s why: the “1-10” pain scale was crafted by Purdue Pharma to sell opioids and make it easier for physicians to prescribe them

This system of scoring is pretty new. The concept of “scoring” pain and then handing out opioids based on this score was something that started around 30 years ago.

So why did Purdue Pharma come up with this idea? Was there a problem they were trying to solve for patients?

Yes. Patients complained of being in pain.

Great, we’re off to a good start….

Is there strong clinical evidence backing the idea of a subjective pain score?

Hell no! That’s purely a marketing gimmick by Purdue to profit off of peoples’ pain. As a matter of fact, Purdue came up with the idea of pain as the “5th vital sign”—they literally invented a vital sign to profit off patients!

So now doctors offices are being flooded by opioid addicts and employees faking back injuries for Workman’s Comp. No problems solved.

The takeaway here is that it ain’t enough for your product to identify a problem and establish “product/market” fit. You have to establish product/market fit AND make sure you’re taking care of your customers’ long-term interests.

Might take a bit more thinking and work now but it’ll pay dividends in the future.

As for Purdue Pharma? It had to file Chapter 11 bankruptcy protection–from all the lawsuits—and pay a settlement worth $8.3 billion.

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